With the Vet Tech University’s Hospital Manager Training Program you will gain the specialized skills necessary to manage a veterinary hospital if you desire. These training modules are taught by leading experts in the veterinary industry. You will hone your human resource, management, employee relationship skills in addition to learning how to strategically develop and implement marketing and safety programs. You’ll impress your employer from the start because the topics include everything from understanding financial statements to hiring and firing employees.

Hiring and Firing Resources

  • Advertising for Employees
  • Checking References
  • Conducting an Interview
  • Deciding Which Applicant to Hire
  • Employee Termination
  • Recruiting – HR Management Tools, Part 1
  • Interviewing – HR Management Tools, Part 2
  • Training – HR Management Tools, Part 3

Employee Relations Resources

  • Disciplining Employees and Maintaining Personnel Records
  • Educating Clients on Adopting a Shelter Animal
  • Effectively Disciplining Employees
  • Leadership in the Hospital Part One
  • Leadership In the Hospital Part Two
  • Leadership In the Hospital Part Three
  • The Importance of Appearance
  • Communicating, Delegating and Adopting a Spirit of Ownership
  • Staff Training Made Simple Part One
  • Staff Training Made Simple Part Two

Client Relations Resources

  • Using Signs, Websites and Yellow Pages to Attract Potential Clients
  • Measuring Client Satisfaction Part One
  • Measuring Client Satisfaction Part Two

Management Resources

  • Inventory Control: Model Inventory Systems
  • Inventory Control: Re-ordering, Vendors and Filing Invoices
  • Inventory Control: Pricing Products
  • Developing Leadership Skills
  • Sharpening Leadership Skills
  • Employee Manual
  • Performance Reviews
  • Motivating Employees
  • Safe Internet Use in Your Practice
  • How Managers Can Set a Good Example
  • Hospital Administration
  • Inventory Control Part One
  • Inventory Control Part Two

Planning and Controls

  • Strategic Planning
  • Tactical Planning
  • Money and Inventory
  • Human Resources
  • Understanding Expense Items
  • Understanding Income Statements
  • Understanding a Balance Sheet
  • Understanding Financials Part One
  • Understanding Financials Part Two

We are sorry to inform you, but we are no longer accepting enrollment due to our acquisition. Good luck in your future endeavors!